Utility Billing FAQs - Village of Indiantown

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Utility Billing FAQs

What if my due date falls on a weekend?

If your due date falls on a weekend, we will honor your payment as an on time payment as long as:

1. Your payment has been submitted online or placed in drop box no later than 8AM following business day.

For Example: If a payment is due Saturday or Sunday, payment should be in drop box no later than 8AM Monday. If Monday is a Holiday, payment must be in drop box no later than 8AM Tuesday.

What if I have not received emails or invoices by mail?

Check with the utility billing office to make sure the information we have on your account record is correct.

When are water bills due?

Bills are due on the 20th of each month; failure to pay by the due date will result in a late fee.

What happens if I miss a payment?

Late payments will result in a $35 late fee and possible service disconnection. Three (3) or more delinquencies within a 12 month period will result in an additional deposit.

When is the cutoff day for water service?

The cutoff day for non-payment for year 2026 is as followed:

January 12th
February 3rd
March 9th
April 6th
May 4th
June 8th
July 6th
August 3rd
September 8th
October 5th
November 9th
December 9th

If disconnected for non-payment, a $60 reconnection fee is required.

Why is my bill higher than usual?

A higher bill may be due to increased water usage, leaks, or changes in service rates. Please check for leaks or contact us for usage review to provide a consumption report.

Who do I contact with questions about my bill?

Please contact our customer service utility clerks at 772-597-2121 or email us at utilitybilling@indiantownfl.gov.

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